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Frequently Asked Questions2017-07-24T11:08:19+00:00

FAQ

Answers to commonly asked questions about what we do.

If you do not see the answer to your question, connect with us online or by email.

Tell me more about your satisfaction guarantee2017-07-12T21:51:00+00:00

My goal is your happiness. This mindset comes from working with owners, department heads and park managers for more than 30 years.

Our promise to you is this: If for any reason you are not happy with our service we will do our best to resolve any issues you have. Period.

Can I see samples?2017-09-13T14:06:01+00:00
Who does the work?2017-07-12T21:41:30+00:00

All creative and marketing services are done by myself while traveling this great country with my best friend and wife Mary. I started my design and marketing business way back in 1986. The goal then, and now, is providing small businesses and entrepenuers with personal attention, professional graphic design and marketing services that makes sense for my customers.

As RV Park Marketing grows I will be incorporating the services of other creatives with the emphasis on partnering first with fellow RVers. If you are a writer, social media consultant, photographer or other creative or marketing professional and wish to be added to my preferred vendor list, please get in touch with me by email.

Do you maintain existing websites?2017-07-12T21:45:36+00:00

Sure. We would be happy to take a look at your website for future maintenance. Having designed websites for more than a decade there are a lot of systems out there and we know how to work with just about all of them. Based on our review and the edits you need we would quote you a fixed price. Ongoing maintenance programs are also available.

Are your prices one-time fees or recurring charges?2017-07-12T21:45:29+00:00

The short answer is both. Depending on the module you choose the service may be a one-time fee. For others that are ongoing we bill on a monthly basis. Regardless of which service you choose we will start with a phone.  I will clearly explain what the service includes. And you have the security of knowing you can suspend or cancel at any time.

What is your cancellation policy?2017-07-12T21:50:17+00:00

There is no time commitment to any of the services we offer. You may cancel at any time. We only ask that you let us know prior to the start of the month as we do not offer refunds once a new month of services has started.

What forms of payment do you accept?2017-07-12T21:41:57+00:00

We take most major credit cards. Paypal and wire transfers. These are our preferred methods of payment. Checks just do not work well as we travel often and snail mail takes forever to reach us. Of course cash is always welcomed for those times we see each other.

What are your terms?2017-07-12T21:43:37+00:00

For easy of payment a credit or debit card will need to be on file. For modules with fixed and recurring fees, the total amount is due at time of order.

For large projects, like a website design, we would take a deposit and then establish monthly payments. Details will be worked out once the scope of the project is understood.